The Privacy Policy applies to personal information about the children in our care, their parents/legal guardians, their siblings, and other individuals who are involved in their care and upbringing (collectively, “the children in our care and their families”). Medhaam Pre Schools and Day Care programs respect privacy and we have a longstanding commitment to protecting the personal information of the children in our care and their families.

When you use the Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

For the purposes of this policy, “personal information” is defined as any identifiable information about the children in our care and their families, such as contact details, health information, background information, the child’s personal characteristics and behaviour styles.

Personal information is only collected, used and disclosed by Medhaam in accordance with this Privacy Policy.

WHY DO WE COLLECT PERSONAL INFORMATION?

When enrolling your child/children in our child care program, as the parent or legal guardian, you are asked to provide certain pieces of information for us to provide you and your child/children with the best possible care. In addition to your contact details, the names and contact information of your family members, your child’s file may include the following information about your child:

Personal information is only collected for the following purposes:

Medhaam never collects more personal information than is needed to fulfil these purposes, unless you have consented to such collection.

DISCLOSURE TO THIRD PARTIES

We will make sure that any required disclosures of personal information are made on a “need to know” basis, and where applicable, on a confidential basis. Personal information is never traded, sold or leased by us to any external companies.

When sharing personal information, we release limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every representative is clear on their obligation to protecting personal information and using the same for the purpose(s) for which it is being provided.

Representatives that Medhaam may share your limited personal information will include professionals who may assist us in caring for the physical, emotional, social and/or intellectual wellbeing and/or safety of the children in our care.

INFORMATION RETENTION

We retain personal information only as long as it remains necessary or relevant for the identified purposes, and in accordance with legal requirements. Therefore, we will retain your child’s file as long as your child is enrolled in our child care program and for a fixed period thereafter.

Depending upon the circumstances, where personal information has been used to make a decision about an individual, we will retain the information for a time period that is reasonably sufficient to allow for access by that individual (or his/her parent/legal guardian).

Medhaam retains and securely destroys personal information in accordance with our internal record retention procedure. Our retention procedure takes into account retention requirements for financial and insurance records and the statutes of limitation relevant to injuries that occur while children are in our care.

KEEPING YOUR PERSONAL INFORMATION SECURE

We have procedures and policies in place to ensure that personal information, in both paper and electronic formats, is protected against the risk of loss, theft, unauthorized access, disclosure, copying, modification or destruction. Staff training on the importance of privacy and security is undertaken regularly.

Having read this policy and by enrolling your child in our child care program and by providing us with the personal information requested, you consent to the collection, use and disclosure of your personal information. If Medhaam will be using or disclosing personal information for purposes that have not been stated in this policy and that we do not feel are obvious to you, we will first obtain your consent. With written notice, you may withdraw consent at any time subject to legal or contractual restrictions and reasonable notice. You may contact us for more information regarding the implications of withdrawing consent.

CONTACT US WITH ANY QUESTIONS OR CONCERNS

Medhaam takes full responsibility for the management, confidentiality and protection of the personal information we collect, use and disclose.

If you have any concerns about this policy or feel that Medhaam is not abiding by it, please send an email to info@medhaam.com

Or,

C Block, South City 1,
near Rakshak Apartments,
Gurugram, Haryana
Pin Code - 122007
India
Phone number: +91 96541 22900

Medhaam may update its Privacy Policy from time to time. When we substantially change the policy, a notice will be posted on our website along with the updated Privacy Policy.

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE AND THE AMENDED PROVISIONS ABOUT ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.